water plant operations

Water/Sewer

Village of Millbrook

Water & Sewer Department

The water & sewer department is operated and maintained by a VRI Environmental Services, Inc.

Scott Osborn
VRI Plant Manager

Email: scotto@vri-usa.com

Plant Address:
39 North Ave
Millbrook, NY 12545

Phone: 845-677-5177
Fax: 845-677-2247

Billing Address:
VRI Environmental Services, Inc.
C/O Village of Millbrook
1847 Route 55
LaGrangeville NY, 12540

Phone: 845-677-3839
Fax: 845-677-3970

FAQ's

Your Water Bill

Meter Readings
Water bills are mailed out quarterly. Your water meter is typically read on the 3rd or 4th week of the following months:

  • March
  • June
  • September
  • December

Pay Online at:

https://vri-usa.epayub.com/

You will be able to create an account by clicking on Register here, then select Village of Millbrook from the drop down menu, search using your account number and phone number and then continue through the prompts to create your account.

If you have having problems registering, it could be that we do not have your phone number on file. You will need to call us at 845-677-3839 to have it added.

You will also still be able to pay by check via mail at no fee. If you have any questions or need help setting up your account, please call us at 845-677-3839.

Mail payments to:

Village of Millbrook c/o VRI
1847 Route 55
LaGrangeville, NY 12540

Bring payments to:

Village Hall
35 Merritt Ave
Millbrook, NY 12545

Office Hours Mon-Fri 9:00 am to 3:00 pm or leave your payment in the lockbox outside to the left of the Village Hall front door.

Hydrant Flushing

Hydrant Flushing takes place twice a year:

  • April
  • October

Flushing is essential for pipe maintenance. It is common to experience turbidity (cloudy water) following the procedure. Run your faucets for a few moments to clear silt from your lines and check your washing machine and shower before using. Any questions please call the system operators VRI Environmental Services, Inc at 845-677-3839.

January 2021

The Village of Millbrook is proud to announce that our new water treatment facility is now officially active as of January 5, 2021

We now have a new filtration system added to the original water treatment system. This filtration system completes a $1.9 million upgrade to the Village water system that began in 2018. This upgrade includes refurbishing the water storage tank in 2019.

Read Notice | View Photo Gallery

Quarterly Newsletter: October 2025

By Village Admin | October 1, 2025

Quarterly Newsletter
October 2025

In This Issue:

  • Leaf Pick-Up
  • Snow Ordinance
  • Early Voting
  • Millbrook Library Bench Project
  • Halloween Candy Collection
  • Parade of Lights
  • Holiday Silent Auction
  • NYE Millbrook
  • And more!

*** Fire Department Carnival: Please note location has changed to the Thorne Building ***

News & NoticesWater & Sewer Notices

Maple Ave Water Valve Replacement: Wednesday, August 20th

By Village Admin | August 18, 2025
News & NoticesWater & Sewer Notices

Sewer Main Flushing & Cleaning 7/7-7/11

By Village Admin | July 2, 2025
News & NoticesWater & Sewer Notices

Franklin Ave Water Line Replacement Thursday, May 1st

By Village Admin | April 25, 2025

SMOKE TESTING

VRI will be conducting smoke testing of the sewer mains the week of September 22nd.

YOU MAY SEE SMOKE COMING FROM VENT PIPES ON BUILDINGS OR FROM THE GROUND.

Don't be alarmed as the smoke has no odor, is non-toxic, non-staining, and does not create a fire hazard. Any smoke that appears will dissipate in a few minutes.

Before this work is conducted please pour water into all basement floor drains, and any unused sinks.

If you experience any problems or have any questions please call the system operators VRI Environmental Services at 845-677-3839.

The work is being done only on the following streets Carroll Boulevard, Bennett Common Way, Exmoore Lane, Halcyon Road, Maple Hill Drive. This testing helps us find defects in the sewer system.